1
Ethical Behaviour
Agents must act honestly, professionally, and in the best interests of students at all times.
For Agents & Partners | RTO 45720 | CRICOS 03933H
Agent Management
Contempo College is committed to ethical, transparent and lawful recruitment practices. All authorised education agents must comply with this Code of Conduct.
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Agent Code of Conduct
Our Code of Conduct
Contempo College is committed to ethical, transparent and lawful recruitment practices. All authorised education agents representing Contempo College must comply with this Code of Conduct.
2
Accurate Information
Agents must provide only current, accurate and approved information regarding:
- Courses and qualifications
- Entry requirements
- Fees, refunds and payment conditions
- Delivery methods and duration
3
Prohibited Conduct
Agents must not:
- Guarantee employment, visa, migration or licensing outcomes
- Misrepresent course duration or assessment requirements
- Promote training products not on Contempo College's approved scope
- Offer inducements or apply pressure to enrol
4
Transparency
Agents must clearly identify themselves as authorised representatives of Contempo College and refer students to the College for confirmation of official information.
5
Compliance Obligations
Agents must comply with:
- Standards for Registered Training Organisations (RTOs) 2015
- Australian Consumer Law
- All relevant Contempo College policies and procedures
6
Breaches
Breaches of this Code may result in suspension or termination of agent authorisation.
7
Agent Code of Ethics Presentation
Download the full Agent Code of Ethics presentation for the complete set of expectations placed on authorised agents.
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Authorised Agents List
Authorised Agents List
Contempo College engages only authorised education agents. A current list of authorised agents is published and reviewed regularly.
View agents listTransparency
Agent Disclosure Statement
Agent Disclosure Statement
Contempo College may engage authorised education agents to assist with marketing and student recruitment activities. All education agents acting on behalf of Contempo College are required to comply with Contempo College policies and procedures, the Standards for Registered Training Organisations (RTOs) 2015, and Australian Consumer Law.
Contact the CollegeContempo College retains full responsibility for the accuracy, integrity and compliance of all information provided to prospective and enrolled students, regardless of whether recruitment activities are undertaken directly by Contempo College or through an authorised agent. Students who believe they have been provided with misleading or inaccurate information by an education agent may lodge a complaint in accordance with Contempo College's Complaints and Appeals Policy.
Relevance
Standards & Legislation
Standard 1
Standard 4
Standard 7
Education Services for Overseas Students Act 2000
National Code of Practice for Providers of Education and Training to Overseas Students 2018
All documents open as PDFs in a new tab. For any question about agent authorisation or the information above, contact [email protected].
Global Reach
We Serve Students Globally
Contempo College welcomes students from across the world to Perth, Australia. Our diverse community of learners comes from over 35 countries, creating a rich multicultural learning environment.
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