Certificate III in Individual Support
Provide person-centred support in community, home and residential care settings - with 120 hours of real industry work placement.
Course Information
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Entry Requirements
To ensure an appropriate learning opportunity, candidates need to demonstrate the following:
| English Language (International Students) | IELTS 5.0 or higher with a minimum score of 4.5 in each band or equivalent English Language test scores. |
|---|---|
| Academic Level | Minimum Australian Year 10, equivalent high school certificate or higher. |
| Minimum Age | 18 years or over at the time of commencement. |
Note: Students who do not meet the minimum English requirement for this course will need to package this course with an appropriate English course before they can proceed into this course/qualification. An internal English test is available on request.
Supported Job Roles
Examples of possible job roles include:
Duration, Structure & Intakes
Course Duration and Structure
This course is delivered over a period of 1 year. The course duration is:
- 52 weeks of course duration, consisting of:
- 40 weeks of scheduled study / tuition (4 terms of 10 weeks each)
- 12 weeks of scheduled breaks / holidays including pre-training and completion activities (3 breaks of 2 weeks and 1 break of 6 weeks)
Notes: A minimum of 20 contact hours per week of study/tuition have been scheduled by Contempo to ensure students meet their student study visa conditions. The course duration may vary for students who have been granted credits or RPL towards this course. Students will also be required to undertake activities such as homework, research, revision, and preparation for assessments and examinations relevant to each unit of competency in their own time. Where scheduled classes finish prior to a large holiday break (e.g. Christmas holidays) and students have completed all course requirements, Contempo College shall review and adjust student CoE end dates on a case-by-case basis so the course does not exceed the time required to complete it on a full-time basis; similarly, the holiday period is not included in the course duration when determining the course start date prior to commencement.
Intake Dates
2026
2027
Course Fees
| Fee Type | Amount (AUD) |
|---|---|
| Application Fee | $250.00 (Non-refundable) |
| Course Fee | $12,000.00 |
| Materials Fee | $500.00 |
Note: The Materials Fee covers all equipment and learning resources required for course delivery.
Units of Competency
This course training package requires students to successfully complete the following:
Core Units (9)
Elective Units
Based on the course outcomes and training package requirements, the following elective units of competency have been selected for this qualification.
For more information refer to training.gov.au / CHC33021.
Delivery, Assessment & Support
Delivery Mode & Work Placement
Face to face, campus-based delivery, supported by industry work placement (120 hours). Students must attend a minimum of 20 hours per week.
Work placement: to achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Assessments
This course's assessments include a combination of workplace-based activities and tasks, workplace-based and independent projects, self-study, work placement, and scheduled classroom/workshop sessions.
Language, Literacy and Numeracy Support
Strong language, literacy, numeracy and digital (LLND) skills help students succeed in their studies, communicate confidently, and prepare for the workplace.
At Contempo College, all required students complete an LLND assessment during Orientation. This helps us understand your current skill levels and identify whether any extra support may be helpful. Based on the results, we provide appropriate learning support so you can build the skills needed to complete your course successfully and feel confident in your future career.
RPL & Credit Transfers
Contempo College provides Recognition of Prior Learning (RPL) and Credit Transfer (CT) options to all prospective students. Applications must be submitted prior to enrolment completion, with supporting evidence demonstrating existing competencies or equivalent qualifications for relevant course units. No RPL or CT applications will be accepted after enrolment is finalised.
Academic Pathways
On successful completion of CHC33021, students can progress to:
- CHC43015 Certificate IV in Ageing Support, or other related CHC Certificate IV level qualifications.
Students may also pursue other desired Certificate IV or diploma level qualifications with Contempo or any other institution. Contempo shall provide students with the required information and support regarding their pathway options.
Students enrolled in packaged courses with Contempo shall progress to CHC52021 Diploma of Community Services, with standing credits if applicable, on successful completion of CHC33021.
Orientation
At Contempo College, we are dedicated to ensuring a smooth transition for our international students as they begin their studies and adjust to life in Australia. Our comprehensive orientation program is designed to provide essential support, promote wellbeing and set students up for academic success.
Settlement Support
Housing guidance, local area orientation, and cultural adjustment.
Legal & Visa Requirements
Understanding visa conditions, work rights, and compliance.
Health & Safety
Access to medical services, emergency contacts, and personal security tips.
Academic Success
Study skills workshops, language support, and campus resources.
Employment Readiness
Workplace rights, resume building, and career services.
Daily Life Essentials
Banking, transportation, and local community connections.
StudyPerth
Introduction to their support services for international students.
City of Perth
Your gateway to student discounts, libraries, transport networks, cultural experiences and essential city services.
Handbook & Course Flyer
International Student Handbook
In addition to in-person sessions, the information provided is also available in our International Student Handbook and online.
Click hereDownload Course Flyer
The full CHC33021 Certificate III in Individual Support course flyer, with everything on this page in a single PDF.
Click here to DownloadAgent Related Disclaimer: Information provided by education agents must be confirmed directly with Contempo College. Official course information is published on this website.
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Contempo College welcomes students from across the world to Perth, Australia. Our diverse community of learners comes from over 35 countries, creating a rich multicultural learning environment.